Services Process Why us Cases FAQ WhatsApp
Adelaide, Australia

Technology that keeps
your business moving.

Computer repair, laptop repair and IT support in Adelaide. Networks, Wi-Fi, websites and automation for homes and small business, on-site or remote.

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IT Support
Repairs, Wi-Fi, email
Automation
Sites, AI chat, booking
Smart Access
Wireless locks and cameras
Consulting
Assessment and plan
Services

Everything your business needs.
One partner.

From fixing your printer to automating your entire operation. Four pillars, one partner that handles all of it.

IT Support

"My computer is slow, my printer won't work, my Wi-Fi keeps dropping."
  • Desktop and laptop repair
  • Printer and copier maintenance
  • Wi-Fi setup and optimisation
  • Plug-and-play office networking
  • Virus removal and data recovery
  • Email, accounts and licences
  • Managed backup and monitoring
On-site + Remote

Digital Presence

"I need a website, I'm losing leads, and I spend hours on admin every day."
  • Professional websites
  • AI chatbot for WhatsApp and Instagram
  • Workflow automation
  • CRM and booking systems
  • Email and domain setup
  • Cloud migration
Remote · English & Português

Smart Access

"I want to control access to my space without running cables everywhere."
  • Smart locks (fingerprint, PIN, app)
  • Wireless security cameras
  • Remote viewing and cloud recording
  • Smart switches and sensors
  • Wireless home automation
  • Monitoring and alerts
Wireless only / Adelaide

Consultancy

"Something is not working, but I don't know what to fix first or what it should cost."
  • On-site or remote assessment
  • Systems and workflow review
  • Digital presence evaluation
  • Written report with priorities
  • Solution design and costing
  • Validation before you commit
Report is yours to keep
Projects

Bigger jobs,
scoped and quoted.

Some work does not fit a monthly plan. These are quoted per project, with a written scope, a date and a fixed price agreed before anything starts.

Network design and rebuild

Switching, Wi-Fi coverage, VLANs and firewall rules. Documented, so the next person is not guessing.

Cloud migration

Servers, mailboxes and files moved to Azure or Microsoft 365 with a rollback plan written before we start.

Security assessment

We look at what is exposed, what is unpatched and who can reach what. You get a written report with priorities.

Server and infrastructure hardening

Access control, patching, backup that has actually been restored once, and monitoring you can see.

Helpdesk and ITSM setup

A real ticket system so requests stop living in WhatsApp. GLPI for most, ServiceNow where it already exists.

Monitoring

Servers, links and backups watched, with a person who answers. Not an alert nobody reads.

How it works

Every business is different.
So is the plan.

We do not force one process onto every client. We assess how you actually work, then pick the delivery approach that fits what you are building.

01

Intro call

A short conversation about what is slowing you down, so we both know if there is a fit. No cost, no deliverable.

02

Assessment

We map your systems and workflow, find where the real problem sits, and hand you a written report. It is yours whether you hire us or not.

03

Approach and design

We choose the delivery model that fits: iterative sprints where scope will move, fixed scope where it will not. Then solution, technology and cost, in writing, for you to approve.

04

Delivery and handover

Built in stages you can see, documented, with every credential handed over. What happens after delivery is whatever you signed up for, nothing assumed.

Why OAQIX

A partner, not a call centre.

Most IT providers sell you a ticket number. We give you one person who knows your setup, answers directly, and actually fixes the problem.

You talk to us directly

No ticket queues, no script readers. Message us on WhatsApp and get a real answer.

You own everything

Every account, credential and file is yours. Documented and handed over. No lock-in, ever.

We say no when it fits

If something is not worth building for your business, we tell you. No overselling.

On-site when it matters

Some things need hands on the hardware. We come to you in Adelaide, remote everywhere else.

Português e inglês

Atendemos nos dois idiomas. Você escolhe como prefere conversar.

Built to keep running

We do not disappear after delivery. Monitoring, backups and support keep things working.

Case study

Built and proven.

Real project, real results. Here is what it looks like when everything connects.

Client: Lobellée™ · Adelaide

From zero digital presence to a fully automated premium brand.

Lobellée is a premium ear piercing service in Adelaide. We built their entire digital ecosystem from scratch: website, booking system, payments, WhatsApp AI receptionist, Instagram automation, CRM and server infrastructure. All integrated. All monitored. All running.

8+
Systems connected
5+
Automations live
90%
Less manual work
24/7
AI receptionist

What we delivered

Website Online Booking Stripe Payments Square POS WhatsApp AI Agent Instagram Automation CRM Operations Hub Workflow Automation Server Infrastructure 24/7 Monitoring Security Hardening
Platforms we work with
Squarespace WordPress Wix WhatsApp API Google Workspace Microsoft 365 HubSpot Stripe Square Cloudflare Acuity Notion
FAQ

Common questions.

Four areas. IT Support for repairs, printers, Wi-Fi, email and accounts. Digital Presence for websites, AI chat, automation, CRM and booking. Smart Access for wireless locks, cameras and sensors. Consultancy when you know something is wrong but not what to fix first.

Adelaide, South Australia for anything on-site: repairs, installations, networking and in-person assessments. Websites, automation and support are delivered remotely, so those we can do anywhere in Australia.

It follows a method, the same one on every job. We look at your current setup, then run a short survey inside your operation to find what the real problem is, not the one that is easiest to see. From that we design the solution and choose the technology, product or service that fits you. You approve before anything starts, and we tell you how long the whole implementation will take. That sequence is the same whether it is a single computer or a full website build.

WhatsApp or a call on 0435 001 390, a message on Instagram at @oaqix.au, or email info@oaqix.com. The first conversation is a short intro call at no cost, so we both know if there is a fit. The assessment itself is a paid service and you keep the report either way.

Yes, everything in Smart Access is wireless. Locks fit existing doors with no wiring and cameras run over Wi-Fi. Fixed cabling and electrical work are licensed trades in South Australia, so we do not take that on. If a job needs it, we tell you and point you to someone who is licensed.

Whatever fits you. Squarespace, WordPress, or fully custom. We recommend what suits your business and your budget, and the final call is yours.

Yes, all of it. Every credential, every configuration, every file. Domains go in your name on your card. We document everything and hand over full access at delivery. There is no lock-in, so if you ever leave you take the whole thing with you.

Yes. English or Portuguese, whichever you prefer, at no difference in price.

Let's talk

Ready to get things working?

Send a message. Tell us what is going on. We figure out the best path forward together.

Book an intro call
We reply within 1 business day
Adelaide, SA Português & English On-site & Remote
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